STEP 1
To get started, please give us a call and speak with one of our representatives. In many cases, we can quickly troubleshoot your Product virtually, offering a fast and convenient solution. Calling first allows us to provide you with the best possible service and address any questions you may have.
Call us at (816) 492-7020.
Please note: A $135 fee applies for sending in a single Product. The cost will increase if multiple Products require repairs.
**For international repairs, please call (816) 492-7020 to start your mail-in return process.
STEP 2
Please fill out the form below to submit your repair.
STEP 3
When shipping your Product, please use the original packaging or a similar, well-padded option. If needed, you can always rely on a service like UPS to ensure your unit is packed securely.
If you have any additional questions or concerns, please call (816) 492-7020 or email us at info@faruv.com.